FAQ

Our Faq

The difference between a VAN departure and an outbound tour is that a group departure is a type of tour package that involves a group of travellers who travel together on a fixed itinerary, date, and price, while an outbound is a type of tour package that involves a single traveller or a small group of travellers who travel independently on a flexible itinerary, date, and price. Some of the advantages and disadvantages of VAN departures and outbound tours are: VAN departures can offer lower prices, convenience, security, and social interaction, but they can also limit the freedom, flexibility, and privacy of the travellers. Outbound tours can offer more freedom, flexibility, and privacy, but they can also require more planning, research, and responsibility, and they can be more expensive. Depending on your travel style, preferences, and budget, you can choose the type of tour package that suits you best.

Booking a tour with Tourdesigner is a straightforward process. Follow these steps to secure your dream vacation: Explore Our Tours: Visit our website at www.tourdesigner.com to explore our wide range of carefully crafted tours. Whether you’re dreaming of exotic beaches, historical landmarks, or thrilling adventures, we have something for everyone. Choose Your Destination: Browse through our destinations and select the one that captures your imagination. From the bustling streets of Tokyo to the serene landscapes of the Swiss Alps, the choice is yours. Contact Our Experts: Once you’ve found a tour that piques your interest, reach out to our destination experts. They are your single point of contact throughout the entire process. They’ll provide detailed information, answer your queries, and guide you through the booking process. Customize Your Itinerary: Our experts will work closely with you to customize the itinerary according to your preferences. Whether you want to add extra days, specific activities, or unique experiences, we’ll tailor the tour to match your desires. Confirm and Pay: Once you’re satisfied with the itinerary, our team will send you the booking details. Review them carefully, and when you’re ready, make the payment. We accept various payment methods for your convenience. Pack Your Bags: With everything in place, it’s time to get excited! Pack your bags, gather your travel essentials, and get ready for an unforgettable journey. Remember, at Tourdesigner, we’re not just about transactions; we’re about creating lasting memories. Let us be your travel companion, and together, we’ll explore the world!

At Tourdesigner, we offer a variety of convenient payment methods to ensure a seamless booking experience. Here are the options available: 1. **Credit/Debit Cards**: The most common method, allowing you to pay securely using your credit or debit card. We accept major cards like Visa, Mastercard, and American Express. 2. **Bank Transfers**: If you prefer direct transfers, you can choose this method. It's especially useful for customers who want to pay from their bank accounts. 3. **Mobile Payments**: For those who love the convenience of mobile wallets, we support popular options like Google Pay, Apple Pay, and Samsung Pay. 4. **E-Wallets**: If you're a fan of digital wallets, you can use services like PayPal, Paytm, or Alipay. 5. **Local Payment Gateways**: Depending on your location, we offer local payment gateways tailored to your country's preferences. Remember, our goal is to make your booking process smooth and hassle-free. Feel free to choose the payment method that suits you best!

Certainly! Cancelling your booking with Tourdesigner is a straightforward process. Here are the steps you can follow: 1. Contact Our Destination Expert: Reach out to the “destination expert” who has been your single point of contact since your initial inquiry. You can do this via email or phone. Let them know that you wish to cancel your booking. 2. Cancellation Policy Review: Before proceeding, make sure to review the cancellation policy associated with your booking. This policy outlines any charges or conditions related to cancellations. It's essential to understand the terms. 3. Provide Booking Details: When contacting the destination expert, provide them with the necessary booking details. This includes your reservation ID, travel dates, and any other relevant information. 4. Request Cancellation: Express your intention to cancel the booking. The expert will guide you through the process. They may ask for additional information or confirm your decision. 5. Refund Process: If applicable, the expert will initiate the refund process. Depending on the cancellation policy and payment method, the refund amount and timeline may vary. Remember, at Tourdesigner, we value your experience and satisfaction. Our experts will assist you promptly and ensure a smooth cancellation process. Safe travels!

A holiday package is a bundle of travel services that includes flights, accommodation, transfers, food, drinks, activities, and sometimes more. The inclusions of a holiday package may vary depending on the destination, duration, and provider of the package. Some common inclusions are: Accommodation: Hotel, resort, or other lodging options for the duration of your stay, usually with breakfast included. Transfers: Transportation from the airport to your accommodation and back, as well as between different locations within your destination if applicable. Food and drinks: Meals and beverages provided by your accommodation or included in your package, such as buffet breakfast, lunch, dinner, snacks, soft drinks, alcoholic drinks, etc. Activities: Tours, excursions, sightseeing, entertainment, and other experiences that are part of your package, such as city tours, cultural shows, theme parks, adventure sports, etc. Some holiday packages may also include additional services such as travel insurance, visa assistance, local guides, tips, etc. You can check the details of the inclusions and exclusions of any holiday package on the website or brochure/quote, or by contacting us directly.

TourDesigner ensures a smooth payment experience for our valued clients. After making a payment, you'll receive a confirmation to put your mind at ease. Here's how you'll know if your payment was successful: 1. Confirmation Email: One of the most reliable indicators is the “confirmation email” that follows a completed transaction. This electronic receipt serves as more than just a record of your purchase; it assures the completion of a successful payment²³. 2. SMS Notification: In addition to email, we also provide an “SMS notification” to confirm payment success. These messages are short, sweet, and to the point. They typically include: - A greeting - Your name - The company's name - Amount paid - An URL for more information¹ Rest assured, if you've received either an email or an SMS confirming your payment, everything is in order. Your dream vacation awaits!

Your Travel Journey Starts Here

Sign up and we`'ll send the best deals to you
Phone-Pe